Customer service

After-sales service policy

FOTILE provides a one-year full warranty on all FOTILE products in Canada. Range hoods and electric appliances carry a lifetime warranty. FOTILE maintains a professional support team devoted to ensuring the most professional and satisfying level of service for each consumer.

Service hotline:

Toronto:905-604-8996 647-894-1413

Vancouver:604-285-9919 604-771-1089

National free hotline: +18443150315

Users of other cities can contact the local dealer or directly call the national free hotline.

Service commitment

Our technical team will get back to you within 12 hours after we receive the after-sales call from you.

except holidays